Returns & Exchanges

At Sanity Jewelry, we want you to love every piece you wear, which is why we offer a 30-day return policy for items in their original, unworn condition. If your selection doesn't feel quite right, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place your jewelry in its original branded packaging to ensure it is protected during transit and include the provided packing slip.

• 3.
  Ship It Back

  Print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.